Delivery Problems

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If you are not available to receive your delivery, the carrier will leave a contact card at your address saying when they will attempt to re-deliver the package. If on the third attempt at delivery you are not in to receive the parcel, it will be returned to the carrier depot. You will need to contact UPS at 1.800.742.5877 to make arrangements for the collection. If you don’t collect it or arrange re-delivery, the parcel will be sent back to Dockers® eShop Returns Department.